Terms & Subscription

Who you are buying from

MoClarus provides MoClarusCRM. MoClarus is a Swedish sole trader with company registration number 19790613-6473 and is registered for F-tax in Sweden.

You can reach us at Gnejsvägen 6, 746 41 Bålsta, Sweden, by email at info@moclarus.com, or by phone on +46 76 412 75 71.

About MoClarusCRM

MoClarusCRM is an online personal CRM for contacts, tasks, appointments and conversations. Your Personal account also includes recurring tasks and follow-up reminders. The 60-day trial and the €8 monthly subscription include the same features. You need an account, an internet connection and a compatible browser.

Keep your browser up to date. Some functions depend on the browser and device you use. If a function does not work as expected, contact us with the browser name and the problem, without sending passwords or private message content.

Plans and prices

After your free trial, you can choose to continue with MoClarusCRM Personal for €8 per month, including VAT. Continuing is your choice. The trial does not turn into a paid subscription automatically.

Your 60-day free trial

New Personal accounts get a 60-day free trial. Each account can use one free trial. Changing your account settings does not start a new trial.

No payment is taken during the trial, and there are no automatic charges when it ends. You do not need to cancel to avoid a charge. If you do not have active subscription access, access to subscription features ends after the 60-day trial and the current three-day grace period. This is not the same as permanent account deletion. Contact us if you have questions about access after the trial or want to request account deletion.

Payment after the trial

Online payment is not available yet. You can use the 60-day free trial without making a payment. The planned price for continued Personal access is €8 per month, including VAT. Paid access cannot currently be purchased online. Before online payment becomes available, we will explain the payment period, the total price and how to continue or stop. You will only pay if you actively choose paid access and approve the payment. There are no automatic charges. This does not limit your statutory withdrawal or refund rights.

If you do not continue

You can let the free trial end without buying a subscription. There is nothing to pay. Our Privacy Policy explains how long information is kept and how account deletion works. If you have questions about your account, email info@moclarus.com.

Changing your mind and refunds

If you are buying as a consumer, you normally have 14 days to withdraw from an online service contract. To do this, email info@moclarus.com from the address connected to your account and tell us clearly that you want to withdraw.

If you specifically ask us to start the paid service during those 14 days, the law may allow us to charge a fair amount for the service you received before withdrawing.

After the withdrawal period, a monthly period that has already started is normally not refundable. This never takes away rights that the law gives you. If the service is defective or unavailable, you may still have a right to a correction, price reduction, refund or compensation.

Looking after your account

Please keep your account and payment information accurate and protect your login details. You must use MoClarusCRM lawfully. You are also responsible for having a lawful reason to add personal data to the CRM and for deciding who may access your account.

Updates and availability

We work to keep MoClarusCRM secure, reliable and available. There may still be short interruptions for maintenance, security work or events outside our reasonable control.

We may improve or change features over time, but we will preserve the essential purpose of the plan you selected. If a significant change would negatively affect your paid subscription, we will give reasonable notice and let you cancel before the change takes effect.

Your data and your account

Our Privacy Policy explains how we handle personal information. Cancelling a subscription and deleting an account are two different things. Cancelling stops future subscription renewals. Deleting your account permanently removes the account and the data it owns, subject to the limited legal, security and backup retention described in the Privacy Policy.

If something goes wrong

Please email info@moclarus.com first. We will look into the problem and try to find a fair solution.

If you are a consumer and we cannot resolve the matter together, you can contact the Swedish National Board for Consumer Disputes (ARN) at arn.se. Swedish law applies, but this does not remove mandatory consumer rights you have in the country where you live. You may bring a dispute before any court that has jurisdiction under applicable consumer law.

If these terms change

We review these terms when the service, security needs or legal requirements change and update them when needed. The latest version is published on this page with the date of the last update. If a significant change affects an active paid subscription, we will explain the change and give advance notice where required. Updates do not remove your mandatory consumer rights.